Privacy Policy

At Crabby Mermaid®, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit crabbymermaid.com.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website, place an order, contact us, or sign up for emails, we may collect certain information from you, including:

your name
email address
billing and shipping address
phone number
payment details necessary to complete your purchase
order history
information you provide when contacting us

We may also automatically collect certain technical information such as:

IP address
browser type
device information
pages visited
referral source
website activity through cookies and analytics tools

How We Use Your Information

Crabby Mermaid® may use your information to:

process and fulfill orders
communicate with you about your purchases
respond to customer service inquiries
improve our website, products, and services
send marketing emails if you have opted in
prevent fraud and protect our business
comply with legal obligations

Payment Information

Payments made on our website are processed through secure third-party payment providers. Crabby Mermaid® does not store full payment card information on our servers.

Depending on the payment method you choose at checkout, payments may be processed by providers such as:

BigCommerce
Stripe
PayPal
Google Pay

These providers handle payment data according to their own privacy policies.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your shopping experience, remember preferences, analyze website traffic, and understand how visitors use our site.

These tools may include services such as BigCommerce and Google Analytics.

You can disable cookies in your browser settings, but some features of the website may not function properly if cookies are disabled.

Email Marketing

If you subscribe to our email list, Crabby Mermaid® may send you emails about promotions, product updates, or special offers.

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Sharing of Information

Crabby Mermaid® does not sell your personal information.

We may share limited information with trusted service providers that help operate our business, including companies that assist with:

payment processing
order fulfillment
shipping
website hosting
analytics
email marketing
fraud prevention

These providers only receive the information necessary to perform their services.

Data Security

Crabby Mermaid® takes reasonable administrative, technical, and physical measures to protect your personal information. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Third-Party Links

Our website may contain links to third-party websites. Crabby Mermaid® is not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

Crabby Mermaid® may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Crabby Mermaid®
Email: contactcrabbymermaid@gmail.com
Website: https://crabbymermaid.com

Last updated: March 15, 2026